Shipping Information for Reggae Art Gifts
At Reggae Art Gifts, we aim to deliver your orders as quickly and efficiently as possible. Here’s what you can expect:
Shipping Times
- Production: Orders typically take 2-5 business days to produce.
- Domestic Shipping: 4-12 business days after production.
- International Shipping: Varies by location, generally 7-21 business days.
Tracking
- Once your order is shipped, you’ll receive a tracking number via email.
Delays
- Please be aware that holidays, customs, and other unforeseen factors may cause delays.
For more details, feel free to contact us directly!
Returns Policy for Reggae Art Gifts
At Reggae Art Gifts, we strive to ensure your complete satisfaction with every purchase. Please review our return and refund policies based on our partnership with Gooten Print On Demand services.
1. Return Eligibility
- Defective or Damaged Items: If you receive a defective or damaged product, contact us within 5 days of delivery with photographic evidence.
- Incorrect Orders: For wrong items received due to our error, notify us within 5 days, and we’ll arrange a replacement or refund.
2. Non-Returnable Items
- Due to the custom nature of our products, we do not accept returns or exchanges for buyer’s remorse, incorrect sizes, or colors. Please double-check your order details before purchasing.
3. Return Process
- Contact Us: Email our customer service team at reggaeartgifts@gmail.com with your order number and reason for return.
- Approval: Once your return request is approved, we will guide you through the process of returning the item or issuing a replacement.
4. Refunds
- Processing Time: Refunds will be processed within 5-7 business days after we receive the returned item.
- Method: Refunds will be issued to the original payment method.
5. Shipping Costs
- Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
Please feel free to contact us with any questions or concerns regarding our return policy.